Terms of Service

These Terms govern the rights, obligations, and responsibilities between welkit (hereinafter the "Company") and Users of the K-beauty platform KLOW (hereinafter the "Service"), along with the conditions and procedures for using the Service.

(1) "Service" means all mobile and web-based services the Company provides, including K-beauty product curation, creator content, and purchase concierge.

(2) "User" means any member or non-member who uses the Service pursuant to these Terms.

(3) "Member" means a person who has registered with the Service and may continuously use the services the Company provides.

(4) "Concierge" means the service by which the Company, at a User’s request, supports sourcing, purchasing, and shipping of Korean K-beauty products.

(1) These Terms take effect upon being posted on the Service or otherwise made known to Users.

(2) The Company may amend these Terms within the limits permitted by applicable law. Amendments and their effective date will be announced at least 7 days in advance (or 30 days in advance for changes that are unfavorable or material to Users).

(3) If a User does not agree to the amended Terms, the User may terminate the service agreement. If the User does not express objection by the announced effective date, the User is deemed to have agreed.

(1) A User applies for membership by completing the member information in the form prescribed by the Company and indicating consent to these Terms and the Privacy Policy.

(2) The Company may refuse an application, or terminate the service agreement after the fact, in any of the following cases: 1. The applicant used another person’s identity; 2. The applicant provided false information or omitted information required by the Company; 3. The applicant is under 14 years of age and has applied without the consent of a legal representative; 4. Any other violation of applicable law or these Terms.

(1) The Company provides the following services to Users: 1. K-beauty product information and curation; 2. Creator and review content; 3. Purchase concierge (order intake, purchasing on behalf of the User, shipping support); 4. Other services the Company designates.

(2) The Service is, as a rule, provided 24 hours a day, 365 days a year. However, the Service may be temporarily suspended for unavoidable reasons such as system maintenance, replacement, failure, or force majeure.

Members must not engage in any of the following: 1. Using another person’s information; 2. Modifying information posted by the Company without authorization; 3. Transmitting or posting information other than that designated by the Company; 4. Infringing on the intellectual property rights of the Company or any third party; 5. Defaming or damaging the reputation of the Company or other Users; 6. Disclosing or posting obscene or violent messages, images, or audio, or any other information contrary to public order and morals.

(1) Copyright in content produced by the Company within the Service belongs to the Company.

(2) Copyright in content posted by Users within the Service belongs to the respective User; the Company may use such content non-exclusively for the purpose of operating, promoting, and improving the Service.

(1) The Company is exempt from liability when it is unable to provide the Service due to force majeure events, including natural disasters, war, or service outages at upstream telecommunications carriers.

(2) The Company has no obligation to intervene in disputes that arise between Users, or between a User and a third party, through the Service, and bears no liability for damages resulting therefrom.

(3) The Company does not guarantee the reliability or accuracy of information posted by Users on the Service.

(1) Matters not specified in these Terms are governed by applicable law and commercial custom.

(2) Any dispute arising between the Company and a User in connection with use of the Service shall be governed by the laws of the Republic of Korea, with jurisdiction determined under Korea’s Civil Procedure Act.

These Terms take effect on 2026-04-15.